Privacy Policy
**Effective Date:** January 1, 2025
This Privacy Policy describes how Aadhiraj Pharmaceuticals ("Aadhiraj," "we," "us," or "our") collects, uses, processes, and shares your personal data when you use our website, mobile applications, and other services (collectively, the "Services").
We are committed to protecting your privacy and handling your data transparently and securely, in compliance with applicable laws, including the Digital Personal Data Protection Act (DPDP) 2023, where relevant.
1. Data We Collect
We collect personal data that you voluntarily provide to us and data automatically collected when you use our Services.
A. Data You Provide
| Category of Data | Purpose of Collection | Examples |
|---|---|---|
| Identity & Contact Data | To establish communication, manage accounts, and process inquiries. | Name, email address, phone number, physical address, professional designation. |
| Professional Data | To verify credentials and establish business partnerships. | Medical registration number, company name, GST details, job title. |
| Inquiry & Feedback Data | To respond to your questions and improve our Services. | Content of emails, chat messages, survey responses, and contact form submissions. |
| Marketing Preferences | To manage your preference regarding receiving promotional materials. | Opt-in/opt-out status for newsletters and marketing communications. |
B. Data Collected Automatically
| Category of Data | Purpose of Collection | Examples |
|---|---|---|
| Technical Data | To ensure our Services function correctly and securely. | IP address, browser type and version, operating system, time zone setting. |
| Usage Data | To analyze how our Services are used and improve user experience. | Pages viewed, time spent on pages, referral sources, clickstream data. |
| Location Data | To provide location-based services (e.g., finding nearby distributors). | General geographic location inferred from IP address. |
2. How We Use Your Data
We use your personal data for the following purposes:
- **To Provide and Maintain Services:** To process transactions, fulfill orders, and manage your account or partnership agreement.
- **Communication:** To respond to your inquiries, provide customer support, and send administrative information (e.g., policy updates, security alerts).
- **Marketing and Promotions:** To send you newsletters, updates, and promotional materials about our products and services, only if you have consented to receive them.
- **Security and Fraud Prevention:** To protect the integrity of our Services, prevent fraud, and comply with legal requests.
- **Analytics and Improvement:** To analyze usage patterns, monitor the effectiveness of our marketing, and improve the functionality and content of our website.
- **Legal Compliance:** To comply with all applicable legal, regulatory, and statutory obligations (e.g., tax, audit, and regulatory filings).
4. Data Security
We implement robust technical and organizational measures designed to protect your personal data against accidental loss, unauthorized access, use, alteration, or disclosure. [Image of Cyber Security Shield]
- **Encryption:** Using SSL/TLS encryption for data transmission.
- **Access Controls:** Restricting access to data to authorized personnel only.
- **Regular Audits:** Performing regular security assessments and vulnerability scans.
However, no method of transmission over the Internet is 100% secure. While we strive for maximum security, we cannot guarantee absolute security.
5. Your Data Rights (As per DPDP 2023)
As a data principal, you have the following rights regarding your personal data:
To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 10.
7. Data Retention
We retain your data only for as long as necessary for the purposes set out in this policy, unless a longer period is required by law. When it is no longer needed, we will securely delete or anonymize it.
8. Third-Party Links
Our Services may link to third-party websites. We are not responsible for the privacy practices of those external sites. We strongly advise you to review their policies.
9. Changes to This Privacy Policy
We may update this policy periodically. We will notify you of any changes by posting the new policy here and updating the "Effective Date."
10. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact our designated Data Protection Officer:
Data Protection Officer
Aadhiraj Pharmaceuticals Headquarters, [INDORE/MADHYA PRADESH], India